Having a custom error page improves user experience and branding. To set up a custom error page:
- Head to Manage Hosting and the package you wish to add the custom error for
- Under ‘Web Tools’, select the Custom Errors icon
- Select the status (error) code you wish to configure
- Select the type of action: redirect to a custom page, external URL, or plain text
Why set a custom error page?
- Improved user experience – Provide helpful messages instead of generic error messages
- Branding – Match your website’s style for a consistent experience
- Reduced bounce rates – Encourage users to stay on your site
- Error tracking – Custom pages can help track and analyse errors
Custom error pages can be configured for all 4xx and 5xx error codes.